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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of UpBuys (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://upbuys.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Геннадий П.
2 Sep 2019

The mop came very quickly. I got it at the post office. Let's see how much will work))

Слава Р.
2 Sep 2019

Everything corresponds to the description, it came quickly, the track was tracked, only the local post was a little delayed, but there are no complaints to the store. Packaging is good-completely inside the foam packing. Only the tubes inside the bucket hang out, which is not very good with our mail, because. Tubes can damage the plastic bucket. But it cost me everything. I liked the product very much.

Ева Х.
2 Sep 2019

The mop looks very reliable. Handle made of good stainless steel. Plastic buckets are dense and viscous will not break. Quite convenient for the first impressions.

Владислав Д.
2 Sep 2019

Too small

Слава Р.
2 Sep 2019

It came in a week. Tried, washes well. Squeezes not very high quality.

Вера Я.
2 Sep 2019

Corresponds to the description. In yekaterinburg delivered in 6 days, in a protective package. We haven't tried it yet.

Henry J.
2 Sep 2019

Cool bucket. I order a second time for gifts. Bucket whole. But you can find cheaper than this producer. Here i bought because the store promised to put an extra knee for the mop. Unfortunately, and did not

Эльвира С.
2 Sep 2019

Wonderful mop, very ugly, straight flying! Delivery fast to home!

Снежана С.
2 Sep 2019

Cool bucket! packed perfectly, all intact!

M.
2 Sep 2019

Super fast shipping in less than a week, the mop looks with quality and the handle is aluminum

Глеб К.
2 Sep 2019

Everything corresponds to the photo. The bucket is good. Additional rags are of different quality.

Леся Ш.
2 Sep 2019

August 26 ordered, september 2 received via sdek in gelendzhik

Стас П.
1 Sep 2019

Very convenient thing! I recommend to everyone! Delivery to moscow week)

Елена Ц.
1 Sep 2019

Thank you very much! Good store! Mop like, everything is qualitatively done, delivery is very fast!

Наталья И.
1 Sep 2019

Normal mop. I expected more. It is stable. The store for the delay put 2 nozzles)

Josefina D.
1 Sep 2019

Very functional. It goes very well. Perfect for the parquet

Willie R.
1 Sep 2019

Great item, I like it so much that I purchased another one!

A***A
13 Aug 2019

Excellent!!!

Полина Ч.
13 Aug 2019

All great

Thea v.
13 Aug 2019

I bought a 6pieces mod but got the 4 pieces

Ефим Ц.
13 Aug 2019

Very satisfied thing is good, presses well for laminate the most that. The parcel came in 6 days before chuvashia, i recommend it very quickly sent. Thank you very much.

Анфиса Т.
13 Aug 2019

Very satisfied with the purchase, the order from china came very quickly, all intact and safe, special thanks to the store for the additional nozzles for mop 5 +

J***T
13 Aug 2019

Thank you for this delivery that perfectly meets my expectations Good to You DEGROOT JM

Ирина В.
13 Aug 2019

Mop super!!!

Jacqueline V.
13 Aug 2019

Mop delivered sdek in 10 days to omsk, the quality is not bad, but everything is plastic, so how much "will live" i do not know. I hope that at least a year. In my opinion it is not worth her money. 1400 r. With 6 rags. Wipe the dust well, wash with effort is contraindicated, break.

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Super hot! Several others have checked this out in the last few hours

Spray Magic Automatic Spin Mop Ultrafine Fiber Cleaning Cloth

52 Reviews
US $49.98
US $99.96
Free Shipping Economic 15-30 days
Selling fast: get yours before it’s gone!
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