We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The mop came very quickly. I got it at the post office. Let's see how much will work))
Everything corresponds to the description, it came quickly, the track was tracked, only the local post was a little delayed, but there are no complaints to the store. Packaging is good-completely inside the foam packing. Only the tubes inside the bucket hang out, which is not very good with our mail, because. Tubes can damage the plastic bucket. But it cost me everything. I liked the product very much.
The mop looks very reliable. Handle made of good stainless steel. Plastic buckets are dense and viscous will not break. Quite convenient for the first impressions.
It came in a week. Tried, washes well. Squeezes not very high quality.
Corresponds to the description. In yekaterinburg delivered in 6 days, in a protective package. We haven't tried it yet.
Cool bucket. I order a second time for gifts. Bucket whole. But you can find cheaper than this producer. Here i bought because the store promised to put an extra knee for the mop. Unfortunately, and did not
Wonderful mop, very ugly, straight flying! Delivery fast to home!
Super fast shipping in less than a week, the mop looks with quality and the handle is aluminum
Everything corresponds to the photo. The bucket is good. Additional rags are of different quality.
August 26 ordered, september 2 received via sdek in gelendzhik
Very convenient thing! I recommend to everyone! Delivery to moscow week)
Thank you very much! Good store! Mop like, everything is qualitatively done, delivery is very fast!
Normal mop. I expected more. It is stable. The store for the delay put 2 nozzles)
Very functional. It goes very well. Perfect for the parquet
Great item, I like it so much that I purchased another one!
Very satisfied thing is good, presses well for laminate the most that. The parcel came in 6 days before chuvashia, i recommend it very quickly sent. Thank you very much.
Very satisfied with the purchase, the order from china came very quickly, all intact and safe, special thanks to the store for the additional nozzles for mop 5 +
Thank you for this delivery that perfectly meets my expectations Good to You DEGROOT JM
Mop delivered sdek in 10 days to omsk, the quality is not bad, but everything is plastic, so how much "will live" i do not know. I hope that at least a year. In my opinion it is not worth her money. 1400 r. With 6 rags. Wipe the dust well, wash with effort is contraindicated, break.
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