We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Happy very, very, very!!! I bought my son. a bunch of presents. the bag is excellent. quality, sewing, design. Thank you!!!. I will go in and buy in this store. i recommend! Do not miss!!!. Thank you for the gifts!!!.
Everything came, although the delivery was very long. Your money is worth it. Quality is good! Included: bag, wallet, headphone case, gift keychain and gift coupon for one dollar! Thanks to the store.
nice product recomended store
Hello satisfied with your article thank you very much
Ordered 05.08.19 received in astana 29.05.19. I'm shocked by the quality of the goods. The attached purse even exceeds the quality of what i bought in kz for $100, not to mention the bag itself. Fully everything corresponds, the tracking is not aware (there was no time to do it), the description of the goods for 5 +. He didn't talk to comers. I didn't have time simply. Satisfied with the quality, i will advise kents.
The bag is small, for small things. Took for a teenage boy. Leatherette, sewn neatly. 4 pockets inside and one outside. Delivery by courier to the door. Thanks to the store.
Everything is fine
Received a handbag in 2 weeks, after the order. The description all corresponds. I recommend the product and the store. Thank you for the gifts! Evaluation for all categories-put perfectly!
A good bag, the husband is happy. Skin. deputy soft. The only thing that does not hold the belt lock. The headphone case took itself))) received about 20 days ago, it was not possible to leave a review.
All super!!! Very satisfied!!!
Quality is good, came quickly. Seller added a coupon for 5 dollars except for other gifts
Good product, according to published
Oh, great. Good quality in materials.
Quite a good handbag, though i expected that it would be more, but so even better-more compact. The smell is almost no, it looks good. The store and the goods are satisfied.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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